Who We Are
First Rail London is the new operator of the London Overground. We are part of FirstGroup, one of the UK’s leading transport companies, giving our teams the benefit of industrywide expertise, organisational stability, and opportunities to grow across a large transport network.
Our culture is designed to be agile, innovative, and inclusive. We value collaboration, celebrate diverse perspectives, and empower colleagues at all levels. Every member of our team, from customer-facing station staff to drivers, contributes to keeping London moving, improving customer experience, and delivering a safe, high performing railway.
Joining First Rail London means becoming part of a positive, supportive workforce that is passionate about serving communities across the capital.
Working for Us
At First Rail London, we put our people first by offering strong development opportunities, and a workplace where colleagues feel valued and supported. Our culture is built on inclusion and belonging, with recruitment and training that reflect the diversity of the city we serve.
We invest heavily in growth and wellbeing—from structured development programmes and leadership pathways to open, compassionate leadership and a proactive safety culture. Colleagues benefit from support, shared values, and clear communication, all while contributing to a railway that connects communities, supports greener travel, and makes a real difference every day.
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